14 Day Satisfaction Guarantee! If at any point within 14 days of receiving your item you are not happy with your product, please feel free to return it for a full refund. All items must be in original packaging - including the plastic sleeves. Buyer pays return shipping - 10% restocking fee applies to all items. Please note, warranty does not cover physical damage or program deletion. If this is the case, a $25 fee will apply per item.